What would Mickey do?
I saw something a little surreal the other day; as we prepared for landing at the giant metropolis that is Los Angeles Airport, a huge set of silver Mickey Mouse ears floated past my window – at about 4000 feet. It was trailing a few ribbons, but thankfully not an old man (readers with young kids will appreciate the “Up” reference here). For one incredulous second I blinked and thought my eyes were deceiving me. The next second was consumed with thoughts of how a jet intake would cope with a giant piece of silver plastic foil going through its turbines… Thankfully it amounted to nothing and we descended to a normal landing at LAX.
It struck me that in these days of ups and downs in the global resources industry we have become too consumed with worrying about what we can do to survive; “How can we minimise costs?” or “How do we reduce staff numbers?” I’m betting that Disney Corporation don’t call an executive meeting to discuss how they can reduce “fun and laughter” a little, or scale back on princesses because the world is going through a financial crisis. If we know anything of great organisations, we know that they maintain a vision, plan for the long term and whilst they do adjust to the day-to-day, they remain grounded and guided by their long term goals, objectives and strategies.
The resources industry is a not a fly by night operator and the small, medium and large services firms that support it and provide the industry with valuable services, expertise and products, need to think that way as well. In our market over the last 3 years, we noticed a burgeoning number of recruitment companies and to a lesser extent, HR consultants, who seemed to appear from nowhere, with leaders unknown to those of us who have been in the industry long-term, who have quickly managed to give us all a bad name with “churn and burn”, lowest common denominator service offerings – the “how can I make a buck today at any cost?” mentality. Nowhere is this more acutely the case than in the Australian marketplace. I admit that I take some comfort from the fact that a lot of these players will be gone in the next twelve months; closed up shop or jumping on the next purported boom industry, so we can begin to rebuild the reputation of quality recruitment and HR services partnerships with the mining and energy industries.
Walt Disney once famously said “What ever you do, do it well. Do it so well that when people see you do it, they will want to come back and see you do it again and they will want to bring others and show them how well you do what you do.”
At Globe 24-7 we continue to believe in the long game; we will do what we have always done – build long term relationships with our clients and candidates, deliver on our promises and charge a fair rate for our services. We are believers in the industry and the people that drive the industry. We will be here for the long term and as long as we remember to enjoy a little fun and laughter along the way, we’ll come out the other side of all challenges stronger and better.
– Paul Goodchild – Managing Director / Owner, Globe 24-7